Head of Vanguard Retirement Plan Access discusses the role of professional partnerships in the management of small- and mid-size retirement plans and how guidance on issues like plan design can result in small changes that produce meaningful results for participants.
Crystal Hardie Langston
Crystal Hardie Langston is head of Vanguard Retirement Plan Access™, a comprehensive suite of 401(k) retirement plan services for small businesses. In prior roles, she worked in Corporate Strategy, Relationship Management, Team and Internal Sales in Vanguard Financial Advisor Services™, and as chief of staff for the Institutional Investor Group. Ms. Langston joined Vanguard in 2005 as a relationship manager. Earlier in her career, she was a debt capital markets analyst with Banc of America Securities. Ms. Langston earned a B.S. from the University of Virginia and an M.B.A. from Duke University’s Fuqua School of Business. She is a cofounder and leader of the Vanguard Black Professional Network and is board chair of the Urban Tree Connection, a Philadelphia organization focused on community-based urban greening.